Everything's OK as long as you go with the flow.
If you get served the worst fish and chips you've EVER had, just accept it.
If someone promises to call you back and doesn't (because "we didn't have any new information"), just accept it.
If someone SO OBVIOUSLY rips you off , bite your tongue.
If you DO complain, people will say "Crikey, you'll get a BAD NAME"
Small towns are even worse.
"Wild Tomato" is local Nelson/Blenheim magazine and is smart enough to straddle the fence.
But you do have problems when you review a restaurant and have a really naff experience.
The reviewer started with "My mum used to tell me that if you can't say something nice, it's better not to say anything at all" and then proceeded to relate everything that went wrong during a meal
Including a menu that appeared to have been printed sometime in the last millennium and was tatty and germ-ridden beyond description.
They appear to have taken note........